The below are Terms and Conditions which is in contract between the customer and Supply Dash. By registering for our webshop on-line and placing an order for delivery, you have agreed to the following terms and conditions.
Images on this web site are for purchasing guidelines only. Manufacturing changes can result in variations to images. All measurements and capacities are approximate and can vary due to manufacturing changes. The depiction of colours is as accurate as reproduction allows. Any merchandise in the web site may be discontinued without notice.
All of our prices are in Australian dollars (AUD) and exclude GST. GST will be added and shown under the shipping and payment screen. Item prices are regularly adjusted when price changes are received from Supply Dash’s suppliers.
We have most of the basics but if you don’t find the product you need online – don’t worry!
Fill out the special order form and our team will check to see if we can order it in for you!
We deliver direct to your door! You can order anytime online 365 days a year and we deliver Mon - Fri. We are closed public holidays and for a period during Christmas & New Years.
- All Sydney Suburbs - Next day delivery if you order by 12pm. Order above $200xGST to receive free delivery or pay $14.99 if under. In a rush? we can offer same day delivery on all stocked items if your order by 8am. $25 rush fee applies.
- Outside Sydney Suburbs -(delivery within 7 business days) or FREE if order is above $300xGST or $29.99.
You also have the option of automatic standard orders every 2 weeks or monthly to ensure you never run out. Ask our team today on how to set this up!
On occasion our suppliers are unable to supply us with a product and we are therefore unable to fulfil/pack your order. If for any reason Supply Dash are unable to despatch your order, we will notify you after your order has been placed.
Supply Dash will provide you with a tax invoice specifying the total price for the goods and delivery fee at time of delivery. We will also provide you with a sales order confirmation after you order online.
If you have any products missing from your order, make sure you check the invoice to see if the product was marked as being out of stock or on back-order. If you have been charged for an item you didn’t receive, please phone Supply Dash to have this investigated.
Supply Dash will not be responsible or held liable for any damages caused in any way or form to your property. If products fail or are faulty causing damage on your property, we will not be held responsible/liable in any way. We are distributors and not manufacturers of products. Products are not made by Supply Dash but are sourced from other suppliers/ manufacturers. For any issues on product faults, we will point you directly to our supplier / manufacture we procure off. Supply Dash is not liable or responsible for any injury and deaths caused in any way or form on your property.
Anyone at the delivery address will be presumed by Supply Dash to be an authorised member to receive the order. A signature or name will be required. If there is no one available to receive the goods, our driver will not leave the goods in front of the business/ home unless it has been previously organised by you.
Due to products being consumables, we do not accept returns for change of mind. We will refund or replace faulty or damaged goods as per consumer law. Please select your items carefully as any refunds/ exchanges include a 10% restocking fee. If you are unsure if the product will suit your menu, you can request for a sample to be sent prior to ordering the product.
Upon signing for your order you acknowledge that all goods are in proper shape and working order. It is up to you to check the order prior to signing to see if it is all intact. Supply Dash will not take any responsibility if damaged goods are reported after delivery docket has been signed.
We accept EFT, PAYPAL, cash on delivery and credit cards via the PAYPAL website.
PayPal transactions incur a 2.6% payment processing fee.
If you’re interested in setting up a 7 day account, please contact our office for further details.
1. ALL INVOICES ARE TO BE PAID WITHIN 7 DAYS OF THE INVOICE DATE
2. ANY CLAIMS ARISING FROM INVOICES MUST BE MADE WITHIN SEVEN WORKING DAYS OF RECIEPT OF INVOICE
3.) Supply DASH has the right to suspend accounts if bills are not paid on time
4.) Upfront payment history of up to 3 months by EFT or cash on delivery maybe required prior to 7 day account being setup
For every customer you refer to SupplyDash, we will credit you with a bonus $20 to your next order. Customer must spend a minimum of $200 on their first order.